Questions, answered.
Can't find your question? WhatsApp us or contact us. We take calls 9 am to 6 pm, Monday to Saturday (India time).
What services do you offer?
Branding, photography, videography, graphic design, social media and advertising, and website and app development. AI is part of that work: we can make AI videos, posters and websites, and help you set up AI tools.
Do you work with AI?
Yes. We use AI to move faster and to make things such as AI videos, posters and websites, and we can help you set up AI tools for your business. People on our team direct and approve everything, so it still feels like your brand.
Where do you work?
We are based in Coimbatore, India, and we have clients all around the globe, from the USA to the UAE. Most of our work is done remotely.
How do I get a quotation?
Go to Contact. You can ask us to call you back with just your name and mobile number, or tell us what you need by email. We call you, agree the scope, and then email your quotation.
Why don't you list prices?
Prices depend on what you need and where you are based, so we send a quotation after a short call. There is no payment now and no obligation.
When can I call you?
We take calls from 9 am to 6 pm, Monday to Saturday, India time. You can message us on WhatsApp at any time and we reply within 24 hours.
How do payments work?
Our fees are paid in advance, and GST applies as set out in your quotation. Ad spend on Meta and Google is paid by you directly to the platform, separately from our fee.
Is there a minimum term?
Monthly plans have a three-month minimum. After that, either side can end the plan with one month's notice.
How many revisions do I get?
Up to five revisions per deliverable, unless your quotation says otherwise.
Who owns the final files?
You own the final files once you have paid in full. We keep the raw files, and we may show finished work in our portfolio unless you tell us in writing that we should not.
How do approvals work?
Every client gets a private portal with the content calendar. You see each post, approve it or leave a comment, and only approved posts are scheduled.
Do you run paid ads?
Yes, on Meta (Instagram and Facebook) and Google. Reports show spend, reach, enquiries and the cost of each enquiry, as counted by the ad platform.
Can you shoot videos and photos for us?
Yes. Our own team shoots and edits. Props, models and travel are extra unless your quotation says otherwise.
Do you build websites, online stores and mobile apps?
Yes. We build business websites, landing pages and online stores, and mobile apps for Android and iPhone, including customer, seller and delivery apps. We plan each one with you first.
What do you need from me to start?
Your logo and brand assets, access to your social media pages and ad accounts, any footage or photos you already have, and your approval on each piece, on time.
Do I have to sign in to ask for a quotation?
No. The call-back option needs only your name and mobile number. If you tell us what you need online, we send a one-time sign-in link to your email so we know the address is yours.
Do you work with clinics and hospitals?
Yes, within the medical council's advertising rules. That means no patient testimonials, no before-and-after images, no claims of results and no pressure offers. The doctor approves every post before it goes live.
Can I see your results?
Yes. Our case studies show the spend next to the results, as counted by Meta or Google, and we also show what did not work.